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First Sentinel Bank - Subsidiary of First Region Bancshares, Inc.

Privacy Policy

What Does First Sentinel Bank Do With Your Personal Information?

Rev. Date 01/24

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Account balances
  • Payment history and Credit history
  • Assets and overdraft history
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Financial Institution chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does First Sentinel Bank Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For non-affiliates to market to you Yes Yes
  To limit our sharing Call (276)963-3000

 
Please Note:
If you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
 
Questions?

Call (276)963-3000 or go to www.firstsentinelbank.com.


What We Do
How does First Sentinel Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 
How does First Sentinel Bank collect my information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Apply for a loan or seek advice about your investments
  • Give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on the account- unless you  tell us otherwise.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. First Sentinel Bank does not share with our affiliates.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates with share with can include Merchant Services, Financial Services, Credit Cards.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partner(s) include Merchant Services, Financial Services, Credit Cards.
Other Important Information
In accordance with Virginia law, First Sentinel Bank will not share information we collect about Virginia residents with companies outside of First Sentinel Bank, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable Virginia law.

Cookies
 

Cookies are small files placed on your computer by the web server to help us understand how you use our website and what areas of our site are most popular or may need improvement. Cookies do not collect or reveal personal information about you. The cookies that we use do not log your keystrokes, mine data or track your web browser.

If you do not want to allow cookies, you may choose not to accept them. Many web browsers alert you to the use of cookies and allow you to refuse them. If your computer does not automatically alert you to the use of cookies, you may need to download a more current version of your browser from your internet service provider or change your settings.

If you do disable cookies on your computer, please be aware that some website features may not function properly or may not be available to you.


Email

Email is a common tool used frequently to send information; however, unless it is encrypted, email is not a secure way to send personally identifying information such as your social security number. We will never ask you to send personally identifying information to us in an email.

Email that you receive from us will be clearly identified as coming from First Sentinel Bank or our affiliates and will not ask you for information relating to your social security number, account numbers, user IDs, or passwords. If you question an email received from First Sentinel Bank, feel free to give us a call at (276) 963-3000.


Children's Privacy

First Sentinel Bank is dedicated to the protection of your privacy. This is especially true when it comes to the privacy of your children. This website is not structured to attract children under the age of 13. Parental consent is required for children under 13 to provide personally identifiable information via this website. If you are the parent of a child under the age of 13, your child is protected by the Children’s Online Privacy Protection Act (COPPA). To learn more about COPPA visit https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy.


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