Our Online Banking Has a Brand New Look!
No need to re-enroll - Existing Online Banking Users will use their
current login credentials.
Our new Online Banking has added features to make your internet banking experience easier.
Chat with First Sentinel Bank Customer
Support from Anywhere with Conversations
Get Live Customer Support When You Need It
Now you can get live customer support from First Sentinel Bank no matter where you are. That’s because your account has a useful new chat feature — it’s called Conversations.
Here’s how it works: If you see a transaction that doesn’t seem right, just click on the “Ask Us About This Transaction” button. Type in your question and Conversations will connect you directly with our support staff.
They can see exactly which transaction you’re asking about, so you get answers fast. You can even ask about a previous Conversation if you need to follow up. That way, you can put your mind at ease — without a phone call or trip to the bank.
It’s safe, it’s secure, and you can chat with a real person.
Best of all, Conversations is already built into your account. You can access it on your phone, tablet, or computer. You can log in and give it a try today.
Log in to your account or open your mobile banking app to get started.
Banking & Bill Pay 101
What Is Online Banking?
Online Banking is a free service we provide to our customers. It is available to you twenty-four hours a day seven days a week which means we're always "open." You will have the ability to check balances, view account history, transfer funds, view check images, and more. If you haven't already, enroll today to enjoy this convenient service.
As part of our online banking service, you will also have access to One Click. One Click is our free online bill pay service in which you can make and schedule one time or recurring bill payments quickly and easily.
What We Do To Keep It Safe
Just a few of the ways we make sure your information stays as safe as possible is by utilizing a login system that has multiple ways to authenticate the user including a personal watermark and security questions, and by tracking login activity to determine any out of the ordinary login attempts.
What You Can Do To Keep Your Information Safe
Make sure you keep up-to-date security software on your computer to protect you from viruses, malware, etc. Never share your login information or use a public computer to access your account. Never release any personal information through e-mail, we will never contact you by e-mail asking for personal information. These e-mails are designed to trick you, do not even open the e-mail, just delete.
- For Information about our new mobile banking service, click here.
- If you have additional questions please feel free to contact us at (276) 963-1555.